We’ve rolled out two brand-new metrics in Crewhu Trends to give our customers even more insights into their service performance!<h3>Number of Tickets Closed at the Same Day</h3><ul><li>Track how many tickets are resolved within the same day, helping teams measure efficiency and responsiveness.</li></ul><h3>Percentage of Tickets Resolved Under the SLA</h3><ul><li>Monitor SLA compliance and ensure teams are meeting their service commitments.These metrics are now available for Autotask and ConnectWise users!</li></ul>With these new additions, we’re continuing to empower MSPs with actionable data, helping them drive efficiency, improve service levels, and keep customers happy.Let’s share the news and help our customers maximize their results with Crewhu Trends!#CrewhuTrends #NewMetrics #ServiceExcellence

New Metrics Just Landed on Crewhu Trends!

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