February 18th, 2025

New Metrics Live on Crewhu Trends!

We’ve just released two powerful new metrics for Crewhu Trends, helping our customers track and improve their service performance even further!

Average Time for First Response

  • Measure how quickly teams respond to tickets, ensuring fast and efficient customer support.

Average Time for Ticket Resolution

  • Track the time taken to fully resolve tickets, optimizing service efficiency.Both metrics are now available for Autotask and ConnectWise users!

This update reinforces our mission to help MSPs make data-driven decisions, improve service quality, and boost their teams’ performance.

Let’s spread the word and ensure our customers get the most out of these new insights!

#CrewhuTrends #NewMetrics #DataDrivenSuccess