July 4th, 2025
You can now write survey information directly into custom fields of the corresponding ticket in HaloPSA.
This means:
Better visibility of survey details right inside each ticket
Faster access to customer feedback for your team
The ability to create data reports of survey results directly within HaloPSA
We’ve created a detailed support article that walks you through the integration process and how everything works.
Another step toward making your feedback loop smarter and more seamless!